Why Persistence is Public Relations’ Most Valuable Skill

While public relations may seem like a dazzling profession full of glam, glitz, and celebrities, PR pros understand how truly grueling the work can be. At times, PR can involve a lot of teamwork, determination, and patience, but most importantly, it involves persistence.

 

It’s easy for someone to write a press release about an upcoming event or initiative or even to create a landing page online for blog content. But to really drive results, PR experts understand how crucial it is to be persistent in your efforts – from media relations to content creation and social media, it takes more than distributing one press release every six months or posting one Tweet each week to really drive results.

 

When it comes to conducting media relations or PR campaigns, persistence is particularly important. In order to successfully conduct a media relations campaign, simply writing a release, publishing it on the company’s press page and hoping media will pick it up will likely will not cut it. Brands should consistently test out new story angles and hooks, follow up with media regularly – sharing additional information to pique their interest – and always be on the hunt for a new media contact who might be interested in sharing your story.

 

Besides that, media relations involves a lot of other tasks that require a persistent mindset. For instance, we hear “no” more times than we can count when reaching out to media with story ideas. PR pros invest a lot of time researching the perfect journalists just to find out they’re not interested in your topic. We also hear “maybe” a lot, which can often turn out to be dead ends. The trick is to not get discouraged, but rather see it as a challenge to overcome.

 

The point is a good PR pro understands you can’t take no for an answer. When one door closes, we find a way to open another. By researching additional contacts, sending out new pitches and continuing to persevere, we’re able to secure the results our clients deserve.

 

A young professional starting out in the world of PR might be surprised at just how much patience and perseverance the job takes. However, when you’re passionate about your clients, you don’t just give up. Instead, we work hard to find new opportunities, review past failures and keep trucking forward.

 

Public relations can be an extremely valuable tool for businesses of all sizes. Whether a company is well established or just starting out, it can be very beneficial to position your brand to the public in a proactive way to ensure your brand is well recognized. After all, behind any public relations campaign is a well-crafted strategy, precise messaging, and a whole lot of perseverance.

 

If you’re interested in learning how our team’s tenacious efforts can generate results for your company, contact Lauryn Gray, lauryn@dittoepr.com, or request a consultation today!

How A Great PR Strategy Can Grow Your Business

In today’s world of rapid technological advancement and globalized commerce, startups and Fortune 500 companies alike are searching for new ways to build their business, gain visibility, and stand out amongst the competition.

 

When it comes to building and communicating the credibility of your service or product to the world, PR is, hands down, the best strategy and can be one of the most cost-effective ways to raise brand awareness and increase sales.

 

Sharing your entrepreneurial story in national business publications, getting product placements in popular magazines, participating in expert interviews on industry topics, and earning positive social media “shout outs” from influencers have the power to significantly impact your business and your brand.

 

Here’s how a strategic, well-thought-out, and well-executed PR campaign can help your business grow:

 

Increase brand awareness.

One of the biggest and most obvious benefits of PR is that it can gain exposure for your brand. A great PR strategy will include securing media stories about your company and its products or services. This can be much more effective than traditional brand-building techniques like paid advertising because people don’t relate to advertisements – they consume them. Storytelling is the way people attach meaning to products and services, and it’s the reason they want to belong to a brand.

 

For example, a potential customer is more likely to feel a connection to your business when reading a feature story about your company in a reputable, national publication like the Wall Street Journal or Inc. Magazine, than glancing at a banner ad at the top of the web page.

 

Improve SEO.

Another great benefit of a strategic PR campaign is that it will improve your online presence. Media stories about your business in national, local, and industry-specific digital publications will improve your company’s search engine optimization (SEO). But a great PR team doesn’t rely solely on articles written by reporters. PR professionals can create their own content that can be pitched to and placed in publications.

 

For example, byline articles or op-eds on topics relevant to your target audience, case studies highlighting your own clients’ success using your services or products, and optimized blog posts for your own website can help you move to the top of the search results page, increasing your online presence and building your credibility.

 

Build credibility.

Whether you’re looking to gain new customers, find new investors, or maybe even get noticed by larger companies for a potential buyout, credibility is a must. Similar to how a great feature in a top publication can help build brand awareness, it can also build your credibility. A positive endorsement from a third party generates much more credibility than advertising.

 

Create a press page on your company’s website to showcase all of the great press your PR team has secured for your company. It’s also important to proactively share media coverage across your social channels and in your email marketing content.

 

Generate new clients and new business.

The main goal for most companies is to increase sales and generate new business, and if a PR team’s campaign is strategic, it can do just that. Media outreach should be targeted to a specific target audience.

 

For companies selling a consumer product, securing coverage in top consumer magazines and national morning TV shows, as well as working with social media influencers and bloggers may be the best approach to take. But, if you’re selling a B2B service, then coverage in industry trade publications, as well as national business outlets, may impact your business more than a segment on the ‘Today Show.’

 

To measure PR efforts, your team should have access to a variety measurement tools such as Google Analytics and social media metrics through platforms like Sprout Social or Hootsuite. This allows your team to see what types of media hits result in increased website and social media traffic. A great PR agency will also invest in their own PR analytics software tool and can track KPIs such as total media mentions, share of voice among competitors, engagement, sentiment, and social media amplification.

 

Recruit top talent.

Last, but certainly not least, a great PR campaign has the ability to attract top talent to your company. Stories on company growth and innovation, as well as your culture and philanthropic initiatives help to position your company as a desirable place to work. Touting award recognitions for your business and announcing new hires and promotions are also great ways to solidify your organization as a top workplace in your area or industry.

 

Securing media hits and increasing your online presence is important but is not always the end goal. At Dittoe Public Relations, we recognize and understand the value of translating those PR efforts into real business success for our clients.

 

We are not simply media relations specialists. We are business consultants. We pride ourselves on becoming immersed within our clients’ businesses and industries and thrive on helping them grow through our strategic PR campaigns.

 

Ready for us to put together a custom strategy for you? If so, contact Lauryn Gray at lauryn@dittoepr.com.

Best Practices To Use on Social Media During a Crisis

Let’s face it. In today’s fast-paced and ever-changing world, we use social media more and more to digest our news rather than traditional media. Nearly 67 percent of American adults rely on platforms such as Facebook, Twitter, and Snapchat for news. So, when a crisis strikes, the information is at our fingertips at lightning speed.

 

News coverage 24/7 has transformed the way we seek and share information, but what does that mean for brands? If you ever find yourself in a crisis, take a deep breath, buckle-up, and get ready for the ride. Here are a few social media best practices when dealing with a crisis:

 

Have a plan.

Hopefully you’re reading this before disaster strikes and have time to proactively create a crisis action plan. This plan will help the team understand their roles during a crisis and allow them to be prepared for every scenario that could possibly go wrong with your brand. Don’t wait until something blows up; brainstorm with your team and list out any and all possible problems that could arise. You then have time to create well-written responses and a good plan of action no matter what comes your way.

 

Be quick to respond.

When crisis strikes, response time is everything. If possible, responding within the first hour of inquiries will help minimize confusion or speculation. Reference your crisis communication plan and draft a statement immediately, individualizing when possible. It’s easier to change the course of the conversation with a timely, heartfelt response rather than staying silent and looking suspicious.

 

Monitor in real-time.

Whether the entire team or just one person is in charge of the task, it is important to have someone dedicated to monitoring your social media 24/7. You can’t deal with a possible situation if you don’t know what is happening in real-time. Create Google Alerts for your company, product(s), and keywords related to your industry. Hootsuite and Sprout Social are also good tools to monitor social media mentions and engagements in real-time. Stop havoc before it happens, or turn your crisis into a win like Reese’s did with their #AllTreesAreBeautiful campaign.

 

I’m sure you’ve opened a Reese’s Peanut Butter Tree at Christmas and its looked a little off. Well, instead of shying away from the backlash, Reese’s launched its #AllTreesAreBeautiful ad campaign. With a bit of hard work, the ad campaign received more than 1 billion impressions. Their emotional and cultural relevance as a brand took off and made a huge impact.

 

Speak your audience’s language.

You use your brand’s voice on all forms of social media every other day of the year—don’t turn into a robot just because you’re in crisis mode. Be professional where it’s called for on platforms like LinkedIn and use a lighter voice with more imagery on platforms like Facebook, Twitter, or Instagram. Each social media platform has its own tone, as does each brand. Adjust it with your audience in mind but stay true to who you are.

 

If you don’t already have a plan in place for handling a crisis of any magnitude, now is the time to create one, and Dittoe PR is here to help. Request a consultation with us today!

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