A crisis can be outside of your control. But, you can control how you react.
With extensive years of experience in crisis communications, Dittoe PR will be there at a moment’s notice when a crisis occurs. We’ll provide internal and external counsel to help effectively manage and communicate to key stakeholders.
Our background in working with clients of all sizes and industries allows us to spring into action based on proven, successful practices. By serving as an extension of your communications team amid a crisis, our team of experts will work closely to deliver timely, consistent messaging that resonates with target audiences in preparation for or reaction to high-visibility issues.
Our services include the following:
- Real-time crisis consulting.
- Prepping for sensitive media interviews.
- Drafting media statements.
- Advising and handling media inquiries.
- Providing internal communications consultation.
- Drafting messaging for social media and website.
- Traditional media and social media monitoring.
Media relations is key in building and maintaining public trust. In times of crisis, maintaining effective media relationships is particularly critical in bolstering public confidence in your organization. We provide thorough media relations strategies for clients amid a crisis situation.
A crisis response strategy should include plans for all of your organization’s communication channels, including social media. We develop and distribute content provide ongoing monitoring of your platforms during a crisis.
We develop internal communications plans and content to ensure you communicate quickly and effectively to your entire organization in the event of a crisis.
Beloit College Case Study
Dittoe PR Leads Liberal Arts College in Preparing for, Overcoming Crisis Situations
With nearly 1,000 undergraduates and a network of 16,000 alumni, Beloit College must be prepared for navigating and responding to a multitude of crisis scenarios. In the event of an emergency or controversial issue, planning for the coordination of communication internally and between the college, media and public is a top priority.
Beloit College needed a public relations partner with crisis management experience to help guide it through sensitive and highly charged matters impacting or involving students on campus.
Our Proven Process
At Dittoe PR, we become an extension of your team, understanding your business, your ideal customer profile and target audiences, challenges, opportunities, and overall business goals and objectives.
Whether you’re looking to attract new customers, talent or investment, we communicate effectively when the moment is right and in ways that move the needle.
Discover + Align
Identify needs and goals, set expectations, and determine engagement details.
Sync teams; create knowledge base; request materials, access and data.
Develop and deliver strategic plan and timeline.
Execute strategy, ongoing ideation, recurring status calls and quarterly planning sessions.
Real-time, quarterly and annual reporting against KPIs and goals.