How to Prep a Client for a Media Interview

At Dittoe Public Relations, we offer a variety of services that all help our clients put their best foot forward in their respective industries. You may have heard us refer to media relations as our “bread and butter,” and while it falls on us to secure the opportunities for coverage, it falls on our clients to execute a great interview (with a little help from us).

 

Let me start by saying that some clients are rockstar interviewees and love an opportunity to speak with media. To those clients, we salute you.

 

To the clients that don’t love the spotlight, we feel you. There is a reason we PR pros chose to be behind the camera instead of in front of it. We know you still love your companies but add in the lights, questions and the difference between a live shot and a look-live shot and all of a sudden, the thing you do every single day – talk about your goods and services – becomes incredibly complicated.

 

That’s where Dittoe PR comes in. We’re here to guide clients through the process, even the ones that are confident in their abilities, because, let’s face it, no one can ever be over-prepared. We make sure that no matter the outlet, format or interviewer, each of our clients are ready to knock every single interview out of the park.

 

Research.

Whenever we secure an interview, the first thing we do is research both the outlet and the reporter conducting the interview. Providing a synopsis of the target market of a publication can help frame the type of conversation. Is this a national publication or a specialized trade magazine? This knowledge can help shape the direction of the interview and set expectations.

 

Prior to pitching, we research reporter bios, beats and writing history. Fast forward to securing an opportunity and this knowledge gives us a feel for how they may conduct an interview, reducing the amount of potential surprises to our clients. We share all this information with our clients, so they feel at ease with the person (and media outlet) they’re conversing with.

 

Prep.

In addition to a thorough summary of who they’re going to be talking to, we also provide our clients with a detailed analysis of what topics will be addressed in the interview. This summary includes the story angle that secured the interview as well as key messages to support the client’s side of conversation.

 

We make sure that significant stats are top of mind and offer advice on how to give the perfect soundbite. We also offer suggestions on how to deliver flawless messaging, reduce background noise in phone interviews, and how to come across like an Emmy winner when on camera. We’ll even hold media training sessions with clients, as needed, to keep interview tips and tricks top of mind.

 

Execution.

When our clients go on interviews, we go on interviews. We listen it on phone interviews to provide introductions and take note of key information and necessary follow ups. With local TV interviews or larger national interviews, we accompany clients to the station, assist in visual setup and teardown, handle any final coordination with producers and reporters, and snap behind-the-scenes footage. Often times, we’re also helping with any last-minute prep – answering questions before going live – for the reporter conducting the interviews.

 

Trust us, as badly as we want the interview to go well, reporters want it to go well even more. Knowing that we’re there to take care of any issue that might arise lets our clients know that they, and we, have the situation under control. We also are committed to being visible and build real relationships with reporters outside of our email or phone exchanges.

 

At the end of the day, talking on live television or live radio can be daunting. At Dittoe PR, we put our clients at ease and help them navigate each individual interview as it comes along, leading to spectacular segments, articles, reports and coverage of all kinds.

 

Interested in getting more media coverage for your brand or company? Contact Lauryn Gray at lauryn@dittoepr.com to set up a consultation and learn more about our services.

Using Instagram Stories to Show Off Your Brand Behind the Scenes

RIP, Snapchat.

 

Okay, so Snapchat isn’t officially dead, but in June 2018, Instagram reported having up to 400 million daily active users – more than twice that of Snapchat. While Snapchat is still appealing to teens, we’ve been steadily phasing it out of our clients’ strategic social media plans. Why post to Snapchat when you already have a great platform built up on Instagram?

 

If static Instagram posts are the sandcastles, Instagram Stories are the sandbox. You don’t have to worry as much about the content quality because that’s not what your audience is looking for. They want to see what you’re doing, right then in the moment. That awesome product shot you got of hats perfectly balanced on a railing that did so well on your page? Show what it took to get that shot – including the 49 outtakes where hats kept falling over or hands were still caught in the frame.

 

Here are four other ideas to show off your brand with behind the scenes (BTS) Instagram Stories.

 

Event Planning.
Those of us in PR know how much work goes into planning an event, whether it’s a press conference or an exclusive blogger sneak-peek. Those rows of chairs don’t set themselves up on their own – take a boomerang of setting the chairs up, tag your employees doing the heavy lifting, and take a moment to recognize all the work that’s going into the event before the official photo-ops.

 

Interviews.
One of my favorite things to do at Dittoe PR is to set up on-air interviews for my clients. Like event planning, there’s a lot of coordination that goes into these interviews – and some very early morning trips to the news station! Most people only see the final interview when it airs on TV, so take a moment to get a BTS shot of the studio (don’t forget to tag the station and reporters!).

 

Photo Shoots.
Professional photo and video shoots will bring your brand the best visual materials you can ask for. Behind those lenses are a lot of people, tools and coordination that your fans may not be aware of. The top-down shot of a desk with your products scattered on it? There’s a photographer standing on a chair, holding her camera out at a precarious angle, and snapping by feel rather than what’s in the viewfinder. And there may be one person talking in the video, but there’s usually three or four people holding cameras, microphones and interview questions who are outside of the frame helping to make sure it all goes smoothly. Sharing this effort may make your followers appreciate that perfect shot even more.

 

Company Culture.
Unless your company is run by robots (which would be kind of cool), you work with people who have different interests and hobbies, as well as different roles within your organization. Introduce them to the world – with their permission, of course! You may know that your engineer has a thriving succulent collection on their desk, or your receptionist is notorious for their food-themed earrings. Your fans want to know the people behind their favorite brands.

 

And this doesn’t have to be on an individual level, either. If your company caters in lunch, regularly participates in #WineWednesday, or has a team building event off-site, these are great opportunities to show off your company culture and the leaders behind your success.

 

There are countless ways to use Instagram Stories to show off your company. If you’re not sure what might work, just take some boomerangs and see what happens!

 

Want some more help planning an in-depth social media strategy to show off your brand? Contact Lauryn Gray at lauryn@dittoepr.com.