Is Your PR Working? Four Measurements to Consider.

For many companies, there’s no better feeling than seeing positive media coverage about your brand. Not only is it a powerful way to build credibility and raise awareness, but it’s also a great way to further your business objectives. That is, if you know which elements you should value and measure.

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While some PR agencies use publicity value as the be-all, end-all factor in determining the value of PR, we try to stay away from this as much as possible. Why? There are two main reasons. For one, the way that agencies arrive at this number is nebulous at best. Secondly, we’re much more concerned with the actual business results driven by PR versus an ambiguous publicity value that doesn’t tell us any key sales metrics, such as the number of leads produced or sales closed as a result of the media placement.

With this in mind, here are four factors you should always consider when measuring the effectiveness of your PR campaign.

Calculate share of voice beyond just your competitors

We measure results not only by the volume of media coverage, but also through the share of voice relative to both competitors and keywords. Understanding how often your brand is mentioned compared to your competitors is important to track over time in order to gauge the success of your PR efforts. Keyword share of voice shows how your brand has (or has not) earned its place among a certain set of keywords or topics relevant to their product.

Evaluate the quality of media placements

Another metric that can be taken into account for PR measurement is the quality of a media placement. When gauging the quality of each story, we look at a variety of factors, including whether a brand spokesman is quoted, if a link to the website is provided, if the story is a more in-depth profile versus a brief mention in a story, whether the sentiment is positive, negative or neutral, and if the outlet has shared the story on social media.

Is it influencing business results?

We also evaluate which types of media placements drive the best business results for our clients. Especially for b-to-b companies, there are many instances when a placement in a specialized trade publication can be far more impactful than a top-tier national media outlet. By analyzing our clients’ Google Analytics, we can determine which media placements drive the most qualified sales leads.

In fact, when recently doing just that for a b-to-c client, we discovered that the top referral source to its website was not The Today Show, Good Morning America or one of the other top national media hits we obtained for them. Instead, it was a very niche website with a much smaller audience that generated the most traffic to their website. Sure, the bigger marquee pieces of media coverage are phenomenal to have from an exposure and credibility standpoint, but ultimately the smaller, more targeted media outlets may result in better business outcomes.

When evaluating the traffic our PR efforts are driving for clients, we’re also looking to Google Analytics to determine if it’s high quality traffic. If our PR is effective, we should be seeing the bounce rate decrease, while pages per session and time spent on the website increase.

Track the behavior of sales prospects

Website user behavior also offers a trove of information for measuring PR efforts. For example, you can track behaviors such as how many people downloaded a content item (such as a whitepaper) and how many of these downloads turn into a sale. This tells you if the leads that you’re bringing to your brand’s website using a PR tactic are qualified leads that have a substantial impact on the bottom line.

Above all else, we stress to clients that PR is a sales function – rather than an extension of marketing. We’re distributing content and information about their brand that needs to have a measurable sales impact, not just regurgitate marketing messaging.

Would you like us to conduct an audit of your current PR results? If you’d like help in determining the effectiveness of your current PR campaign, give us a shout here.

Dittoe PR helps Indy PopCon become a household name

Where else can comics, gaming, YouTube, sci-fi, fantasy, and art fuse together for a weekend celebrating pop culture other than Indy PopCon? From June 17 through 19, the third-annual Indy PopCon was held at the Indiana Convention Center in Indianapolis. Unlike its competitors, PopCon does not hyper focus on one single fandom, but instead seeks to celebrate all types of popular culture. In other words, PopCon is “a con for fans, made by fans.”

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PopCon is an evolving event, celebrating fans around the world through collaboration, creativity and open-mindedness. Convention-goers are encouraged to discover their next obsession and interact with people from all different sorts of backgrounds and interests.

Dittoe PR helps spread the word about Indy PopCon

When Indy PopCon launched its inaugural convention in 2014, roughly 9,000 fans were in attendance. By 2015, the convention had more than doubled its attendance to 24,000. By the time 2016 rolled around, PopCon was preparing for a record-breaking 40,000 fans to attend the third-annual event.

With PopCon’s staggering growth, founders sought the assistance of Dittoe PR in order to grow their event even further, and to really spread the word to the city where it all began – Indianapolis.

“Indy PopCon is truly a celebration of Indianapolis and everything our city has to offer. Unlike some of the other conventions that come to Indianapolis, PopCon was created right here in our city,” said Carl Doninger, president of Indy PopCon.

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In order to increase the community’s knowledge of PopCon, Dittoe PR executed a number of communications strategies including corporate and non-profit outreach, but most importantly, media relations.

Throughout the media relations campaign, Dittoe PR secured a total of 80 pieces of coverage in a number of media outlets including, The Indianapolis Star, Indianapolis Business Journal, NUVO Newsweekly, Indianapolis Monthly, St. Louis Business Journal, WTHR-TV, WRTV-TV, WXIN-TV, WISH-TV, AdWeek, and more. The coverage resulted in a total of 16,303,341 media impressions and an overall ad rate value equivalent of $224,433.18.

Social media also played a big role in the spread of the event. Not only was information about the event dispersed through a number of social media outlets in both the time leading up to the event, as well as the weekend of, but the hashtag #IndyPopCon became a trending topic on Twitter that weekend as well.

Indy PopCon occurs annually, and will back for its fourth year in 2017 from July 7 through 9. We hope to see you there!

Avoid Back to School Blues with Dittoe PR’s Fall Internship Program

Nothing rains on your sunny summer break more than stressing about an internship before you head back to school. Luckily we’re on the hunt for hard working interns to complete our team this Fall. If you’re interested in experiencing PR agency life and gaining real-world knowledge by working with bright and talented professionals, then Dittoe Public Relations may be the place for you! Please carefully review the internship description below.

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Requirements/Skills: Public relations interns will be actively enrolled in, or a recent graduate of, a university journalism, public relations, marketing, advertising or other related program. Current students will preferably have at least sophomore standing. The individual must demonstrate an understanding of basic media relations skills, solid writing skills, an ability to interact professionally with clients, attention to detail and good judgment.

A working knowledge of computers, as well as word processing and database management software is necessary. The public relations intern will be mentored by the intern director and will work closely with the firm’s account executives. Fall interns will work 20-40 hours per week. Prior relevant experience is preferred.

Responsibilities: We are looking for paid interns to work with us on a wide variety of client projects, including but not limited to:

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• Drafting basic public relations created content including news releases, fact sheets, media advisories, media pitches, client meeting summaries, status reports, social media posts and other materials as directed
• Carrying out special event planning activities and arrangements as outlined by the intern director
• Attending and participating in client meetings, media training sessions, presentations and brainstorming sessions as directed
• Assisting with the development, research and updating of media lists and other databases. Other tasks include database creation, data entry and update additions and corrections
• Assisting with administrative duties including sorting, collating, stuffing envelopes, mailings and other administrative functions as assigned
• Supporting the firm’s efforts by drafting client-ready materials and performing research activities
• Assisting firm staff with other client, business development and firm management projects as needed

To Apply: Please email a cover letter, resume and three varying writing samples to:

Britny Kalule, Senior Account Manager and Intern Director
britny [at] dittoepr [dot] com

No phone calls please. The deadline to apply is 5:00 PM EST on Friday, July 15.

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