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Tips for Responding to Customer Feedback on Social Media

by Skylar Whitney | Jun 22, 2018 | Communication, PR tools, Social Media, Strategy

Maintaining a presence on social media allows brands to connect with consumers on a more personal level and participate in online discussions related to their products, industry and more. With 81 percent of Americans actively using social media and more than 58...

Don’t Panic! Here Are The Top Crisis Communications Strategies

by Dittoe PR | Nov 30, 2017 | Crisis Communications

From large corporations to schools, government entities and even your friendly, neighborhood ice cream shop, every organization – large and small – will undoubtedly experience a crisis at one time or another. And while every situation is different, one thing remains...

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