How to use Facebook Live to grow your business

A STEP BY STEP GUIDE

On pace to hit 2 billion monthly active users this year, Facebook is the world’s largest social media network. But brands can’t rely solely on standard text, link and photo posts to stand out in users’ news feeds. With Facebook’s new algorithm, Facebook Live videos are placed higher in users’ news feeds where they are more likely to be seen. Given Facebook’s prioritization of real-time video, it’s important to understand how to use Facebook Live to help your brand’s content stand out.


Step 1: Log on to your Facebook App on your mobile device.

 

Step 2: Click on your company’s Facebook Page. You must be an Admin/Editor of the business page to access this.

 

Step 3: The homepage will look like the below. Click in the “Write something…” box.

Step 4: Click on the Live Video icon.

Step 5: Prepare for filming. Your screen will show the view from either the front-facing or outward-facing camera. To toggle between the two options, select the icon with the two arrows on the top right of the screen. Facebook Live videos can also be filmed in either portrait style or landscape style. It’s important to select one style to use during the entire filming to provide the best viewing experience for your followers. Hold your phone as steady as possible in order to capture the best footage.

Step 6: Write a compelling caption that gives your followers an idea of what they will be watching during the live video streaming.

 

Step 7: Once you are ready to begin filming, tap the Go Live button at the bottom right corner of the screen. It will prompt a “3..2..1” countdown on your screen right before you are officially broadcasting to your Facebook followers.

 

Step 8: Encourage followers to like and comment as you are filming. It can even be helpful to have a second person on a desktop or mobile device monitoring the company Facebook page and responding to questions or comments in real time. If this isn’t an option, you can use the actual video to respond to answers out loud after first addressing the question or comment.

 

Step 9: Once you are ready to wrap up, summarize what just happened in the video and end with a call to action. What was the purpose of your broadcast? Do you want people to sign up for an event or email newsletter to learn more? Visit a website to learn more about a company? Attend an event? Make sure a clear call to action is given to viewers before turning off the video.

 

Step 10: Save the video. Once you finish the broadcast, you’ll see a screen similar to the one below. Make sure to toggle the option to save your video to your camera roll so that you can use the original video for future use or across your other social media networks.

Step 11: CONGRATS! You did it. Even though the video stream was live, you can edit the original post to include additional information, such as your call to action, or tag other Facebook accounts or pages that are included in your video.

Interested in learning how we can help you with your social media efforts? Let’s connect and discuss how we can help you drive results for your business through social media.

What Instagram’s Algorithm Change Means for Brands

The rapid growth of Instagram has resulted in more than 400 million monthly active users and a whopping 70 million photos shared on the platform per day. That’s a lot to miss out on – and no one wants to experience FOMO.

A new algorithm change being slowly rolled out by the social media platform will reduce users’ fears of missing out. Essentially, Instagram now shows what it believes users will want to see based on the length of time they’ve followed a person or brand as well as previous and current comments, likes and posting frequency.

Instagram blog (stock)

What this means for individuals is a more personalized, targeted user experience. More best friends’ newborn baby photos, more weekend reunion photos… you get the gist. It means a decrease in bad food pictures, Taylor Swift fan-girling and miscellaneous cat montages… unless that’s your cup of tea.

Brands, on the other hand, are terrified that this may signal the death of organic social impressions and that they’ll lose the reach of a previously reliable marketing channel, much like they did with Facebook when the site essentially made them pay for advertising so their posts could be seen. A valid concern considering that Facebook actually owns Instagram.

The general consensus seems to be that larger and more visual brands (think Patagonia, Nike, National Geographic) will be relatively unharmed by the changes, and may even benefit, while smaller and lesser known brands will be forced to become creative in their posts and rely on a loyal following that consistently engages with their content.

We’re always sharing interesting and engaging client updates and office happenings on our own Instagram profile. Make sure to follow us at @Dittoe_PR or request a consultation if you’re curious about how social media can tell your brand’s story.

How to Choose the Right Social Networks For Your Brand

Even though many companies use social media to promote their brand, there is still some doubt surrounding its viability. Am I seeing results from social media? Are we actually engaging with prospects? Why are we spending so much time on these networks?

These concerns are common, and some people will always be wary of social media. However, Forbes recently reported that the rising fad is here to stay and “the longer you wait, the more you have to lose.” Here’s a list of potential benefits your business could realize by using social media marketing:

  • Social MediaIncreased brand recognition
  • Improved brand loyalty
  • More opportunities to convert
  • Higher conversion rates
  • Higher brand authority
  • Increased inbound traffic
  • Decreased marketing costs
  • Better search engine rankings
  • Richer customer experiences
  • Improved customer insights

However, to use social media successfully, your brand must first understand how to use it, when to use it, and what platforms to use.

Companies should first align with their target market and choose networks accordingly. According to Buffer, a social media sharing software, it’s okay to be picky about which social networks your brand monitors. Some companies benefit from sharing more visuals while others may be better off sharing more textual or auditory updates. It all depends on the brand and its viewership.

Following are the most popular social networks and some tips for how to choose which ones will benefit your brand.

 

Facebook

With the highest amount of users and engagement, Facebook can be used to reach a very large network. However, Facebook is often used for socializing which could make it difficult to reach the desired audience. In order to target potential prospects, business pages need to be regularly updated with informational and interesting content for their target audience. If your company wants to advertise and reach a larger and more social crowd, create a Facebook page.

 

Twitter

Twitter has become a place to give and receive timely information. This network also allows businesses to carefully listen to their audience and respond when needed. For example, if a customer isn’t satisfied and they tweet the issue, it gives the business an opportunity to publicly respond and fix the problem, which provides a sense of trust and accountability. If your company likes to keep your audience educated and engaged, you should be active on Twitter.

 

LinkedIn

LinkedIn is the social network for business professionals and is known for being a bit more serious. A LinkedIn account is ideal if your business is looking to provide industry-specific information, build relationships, and find new connections. It’s also a great place to find useful resources. To connect with other businesses or individuals, set up a LinkedIn company page.

 

Instagram

Instagram is a photo-sharing network, primarily used on mobile devices. This network currently has a much younger crowd, but it’s continuing to gain popularity in business world. If your business would benefit from sharing photos and images, Instagram is an easy and entertaining way to communicate to your target audience.

 

Google+

On Google+, you can upload and share pictures, videos, links, and even host video conferences. It also provides some search engine benefits. Your business can engage niche groups on this platform, providing unique, specialized value to your target market.

 

Bonus option: Blogging

While blogging isn’t exactly a social network, it is still a social platform. A social network is where people strictly go to socialize, like the options listed above. However, conversations are started on blogs and can create social benefits for your business as well. Consider encouraging comments on your blog posts or integrating Disqus so your blog can become a social hub as well.

 

Here at Dittoe Public Relations, we believe it’s not enough to just have a presence on social media—it’s about making that presence count. Contact us if you have any further questions or need assistance with managing  your company’s social sites.

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