Top Services Clients Seek from Dittoe PR

My husband works in manufacturing, and he’s often met with blank stares when he tells colleagues that I work in PR. He once shared with me that he told a coworker I “tweet for work.” Technically, he’s not wrong. But that is just one aspect of my day-to-day work for clients who seek social media services from Dittoe PR.

You know the difference between public relations and marketing and the services we provide, however, you may still be curious which services our clients turn to us for the most. No blank stares here – these are the top services our clients seek from Dittoe PR:

Media Relations
Media relations is our bread and butter. While many “full-service” agencies include media relations in their plethora of services with everything from logo design to social media strategy, this is the core of our work at Dittoe. Your story is important, and we want the world to know about it, which is why we spend a significant amount of time working with the media best equipped to share your story.

Media relations at Dittoe is much more than writing press releases and sending pitches. When we secure media coverage for our clients, our work isn’t done. We want to ensure you are well-equipped to convey your story through media, whether that’s on TV, in an article, or during a photoshoot. It’s also important to remember that you may not be the only person telling your story – and we want to help with that, too.

Recently, Kasie, Vanessa and our summer intern Ali traveled to Chicago for Media Training Day with the WGA’s Caddie Academy. The Caddie Academy provides summer caddie opportunities to under-resourced high school students who ultimately hope to pursue an Evans Scholarship. Sharing the impact the Caddie Academy has on its participants is the goal, and what better way to do so than by connecting the caddies with the media directly? During media training, the Dittoe PR team shared everything from the best way to respond to interview questions to the best color shirt to wear on camera. We don’t just secure media opportunities, we ensure everyone who is telling your organization’s story is as prepared as possible to share it.

Thought Leadership
The executives we work with are experts at what they do. Whether they built a tech startup or manage a hotel that was built from the ground up, they are uniquely keyed into the operations that make their businesses successful and the skills required to manage them. They want to share their expertise with the world. That’s where Dittoe comes in.

If you recall our PR Lingo 101 blog, you’ll know that bylines are a large part of thought leadership campaigns. Whether a CEO sits down to pen an article about the importance of fiber broadband in rural communities or we conduct an interview with a VP on her work revamping the company’s HR policies, our Dittoe word wizards work with the execs to craft a strong article for publication. Our job is to ensure these bylines are published in ideal outlets for the company. That could mean a trade publication aimed at our client’s customers or a magazine where C-suite execs can learn from each other. Dittoe constantly researches new publications and builds relationships with editors to ensure a smooth byline publication process for all clients.

Social Media
Here’s where I tweet for work. And post to Instagram, Facebook and LinkedIn. And draft monthly strategies for content, including boosted posts. And audit existing client channels to measure what is working well and what could be improved. And educate executives about the importance of social media for companies even as we all personally scoff at Facebook’s practices.

As any social media manager will tell you, managing social media is about far more than writing tweets and responding to Instagram comments. In fact, the actual work of posting is often the quickest. The strategy for a company’s social channels always comes first to guide not just what we want to post, but why. We also regularly monitor social media analytics to see what content is performing the best, or what the audience isn’t quite as interested in.

For example, Intelligent Fiber Network’s (IFN) social media presence spans Facebook, LinkedIn and Twitter. What our team posts every day on these channels is the last thing we plan. First, we look at the upcoming quarter and identify the main sales or marketing goals: Which trade shows are occurring this quarter? Where is IFN’s network expanding? What new projects are on the horizon to announce? Only then do we drill down to the office level and determine what else about IFN we want to highlight during the quarter, the month, and the week – this includes everything from monthly birthday and anniversary celebrations to new blog posts.

Executing media relations, thought leadership and social media campaigns take grit and persistence, but they’re only as successful as the planning, brainstorming and strategy behind them. This is why our clients come to Dittoe PR. Not only do they know we’ll execute our plans to the letter and secure amazing coverage, but we put in the legwork to ensure those plans are the best fit for the client and will always result in success.

Are you interested in any of the services listed above? Contact Lauryn Gray to schedule a meeting and learn more about what Dittoe PR could do for your business.

Signs a Career in PR Might Be for You

I wasn’t one of those kids who knew exactly what they wanted to do when they grew up. Some kids want to be doctors or veterinarians or teachers from the first time they’re asked that question until they graduate from college with a job lined up. What I wanted to be when I grew up had something to do with reading and writing and books – and to be a princess, of course.

Skip to college admissions time, and I just knew I wanted to be a music teacher… but you can’t be a music teacher if you aren’t accepted to the school of music. Then, I just knew I wanted to be an English teacher… until I realized I didn’t actually want to teach at all. One English literature degree, graduate certificate program, and internship later, I knew what my career was going to be: non-profit marketing.

As I write to you on a PR agency’s blog, it’s clear that non-profit marketing was indeed not my forever career. However, my education and experiences did lead me to public relations, and I can trace the breadcrumbs of my interests and skills that make PR the perfect career for me – and maybe for you, too. Here are four signs a career in PR might be for you:

1. You like to write.
Writing is a rewarding, if challenging, pastime. Ask any author on Twitter and they’ll let you know how much of a challenge it can be to get the right words on paper. When you get to tell a compelling true story, though, and it results in national media coverage, it’s hard not to be delighted to write every day. Whether it’s a press release for a client’s latest capital fund raise, a blog post for a product that’s changing kids’ lives, or even an award nomination so a client can receive deserved recognition for the amazing company culture they’ve built, the reward for touting all the amazing things our clients do far outweighs any challenges.

2. You are addicted to NPR, morning radio shows or evening news programs.
I used to have a 45-minute commute around Indy. On the fifth day in a row where I heard the same three songs and 10 commercials in a 20-minute window, I had to do something to stimulate my brain during rush hour. I found Indy’s local NPR station, WFYI, and I haven’t changed my radio since. I feel lost if I don’t know what’s going on in the world, in the US and here in Indiana.

In PR, this is a huge asset. “Newsjacking” is an opportunity we take advantage of often. If we hear an interesting story and one of our clients has a timely counterpoint to share, we can reach out to that reporter with our client’s unique viewpoint. And newsjacking doesn’t only apply to serious news. If a client has a fun event coming up and you know that your favorite morning DJ would love to attend, reach out! It could be a win-win for the client and the station – not to mention all the people who will want to check out the event when they hear about it during their own commute.

3. You’re bored by cyclical or repetitive projects.
Non-profits are ruled by the fundraising calendar cycle: Spring drive, summer event, fall drive, Giving Tuesday, holiday giving, repeat. Finding new ways to spruce up fundraisers can be a fun exercise, but once you’ve done it three, four, five times, the repetition can be draining. Hands down, my favorite thing about working at a PR agency is that no two projects look the same – even if you think they are on the surface. Creating a strategic social media plan for two clients may sound like the same project, but when one is for a hospitality client and the other is for a utilities company, those plans are going to look completely different. Having clients from multiple industries located in multiple states all with varying needs means every day at Dittoe is different, and so is every project.

4. You’re results-driven and tenacious.
I wouldn’t say I’m the most competitive person in the world – or in the Dittoe office, for that matter. But I do strive to exceed my clients’ expectations when executing projects. When a client hires Dittoe to secure coverage, I am driven to ensure they get the coverage they want, and then some. This can mean sending more emails in a day than I could have dreamed or spending time researching topics I don’t know much about. At the end of the day, though, when all that research and all those emails result in national coverage, stellar social media metrics, or a really great story, every minute is worth it.

These are by no means the only skills necessary to work in PR. If you’re entering the workforce for the first time, or looking at changing up your career, take stock of your interests in addition to your skills and education. You never know when having a favorite “All Things Considered” host or a penchant for local business newsletters might come in handy.

Using Instagram Stories to Show Off Your Brand Behind the Scenes

RIP, Snapchat.

 

Okay, so Snapchat isn’t officially dead, but in June 2018, Instagram reported having up to 400 million daily active users – more than twice that of Snapchat. While Snapchat is still appealing to teens, we’ve been steadily phasing it out of our clients’ strategic social media plans. Why post to Snapchat when you already have a great platform built up on Instagram?

 

If static Instagram posts are the sandcastles, Instagram Stories are the sandbox. You don’t have to worry as much about the content quality because that’s not what your audience is looking for. They want to see what you’re doing, right then in the moment. That awesome product shot you got of hats perfectly balanced on a railing that did so well on your page? Show what it took to get that shot – including the 49 outtakes where hats kept falling over or hands were still caught in the frame.

 

Here are four other ideas to show off your brand with behind the scenes (BTS) Instagram Stories.

 

Event Planning.
Those of us in PR know how much work goes into planning an event, whether it’s a press conference or an exclusive blogger sneak-peek. Those rows of chairs don’t set themselves up on their own – take a boomerang of setting the chairs up, tag your employees doing the heavy lifting, and take a moment to recognize all the work that’s going into the event before the official photo-ops.

 

Interviews.
One of my favorite things to do at Dittoe PR is to set up on-air interviews for my clients. Like event planning, there’s a lot of coordination that goes into these interviews – and some very early morning trips to the news station! Most people only see the final interview when it airs on TV, so take a moment to get a BTS shot of the studio (don’t forget to tag the station and reporters!).

 

Photo Shoots.
Professional photo and video shoots will bring your brand the best visual materials you can ask for. Behind those lenses are a lot of people, tools and coordination that your fans may not be aware of. The top-down shot of a desk with your products scattered on it? There’s a photographer standing on a chair, holding her camera out at a precarious angle, and snapping by feel rather than what’s in the viewfinder. And there may be one person talking in the video, but there’s usually three or four people holding cameras, microphones and interview questions who are outside of the frame helping to make sure it all goes smoothly. Sharing this effort may make your followers appreciate that perfect shot even more.

 

Company Culture.
Unless your company is run by robots (which would be kind of cool), you work with people who have different interests and hobbies, as well as different roles within your organization. Introduce them to the world – with their permission, of course! You may know that your engineer has a thriving succulent collection on their desk, or your receptionist is notorious for their food-themed earrings. Your fans want to know the people behind their favorite brands.

 

And this doesn’t have to be on an individual level, either. If your company caters in lunch, regularly participates in #WineWednesday, or has a team building event off-site, these are great opportunities to show off your company culture and the leaders behind your success.

 

There are countless ways to use Instagram Stories to show off your company. If you’re not sure what might work, just take some boomerangs and see what happens!

 

Want some more help planning an in-depth social media strategy to show off your brand? Contact Lauryn Gray at lauryn@dittoepr.com.